CS
Cherisse S

1 reviews | Active since Nov 2015

19 Nov 2024, 20:05

Dunhill Boost

Please see attached. I am a loyal Dunhill Boost customer and I am very unhappy with the quality of the cigarette. Dunhill Boost is incredibly expensive and therefore I expect quality. At the filter the wrapper is folded therefore the smoke "leaks" through at the bottom. This has occurred multiple times. This is unacceptable.

0
Replies (1)
British American Tobacco SA
British American Tobacco SA's reply21 Nov 2024, 12:44
Official
Good day Cherisse.

Thank you for taking the time to write to us at British American Tobacco SA and alerting us about your concern. 

We are attending to your complaint and will respond shortly.
 
Kind regards,
 
Consumer Care