IS
Iann S

1 reviews | Active since Apr 2018

14 Jan 2020, 12:27

Dissatisfied Rothmans Red client

Bought 2 packets of Rothmans Red, only to discover that it had Benson & Hedges Special Red inside.. I have been smoking Rothmans for 16 years and I am very Dissatisfied.. After calling they said they would phone me back with email address i could mail my complaint guess what still waiting, then i called again and they said they would Phone me back in 30min and still waiting.. Very annoyed

0
Replies (1)
British American Tobacco SA
British American Tobacco SA's reply15 Jan 2020, 08:13
Official
Good day Iann,

Thank you for taking the time to write to us at British American Tobacco SA and alerting us about your concern.  We are attending to your complaint and will respond shortly. Kind regards, Consumer Care