NvdM
Natasha van der Merwe
1 reviews | Active since Dec 2018
19 Dec 2018, 17:42
Dissatisfied consumer
In the begining of the year I started smoking after many years of abstaining. Smoking Pall Mall menthols. I randomly purchased a pack at a kiosk at the filling station. I was terribly disappointed when I had to just about RIP the packet to get it open. My disappointment was turned to disgust when I smoked the cigarettes they burned my throat and smelled awful. I dont know who I'm to tell this to as I've recieved no response from the customer care and it has been 2 weeks.
Helpful (0)
Replies (2)0
Replies (2)
British American Tobacco SA's replyOfficial
20 Dec 2018, 07:24Good day Natasha,
Thank you for taking the time to write to us at British American Tobacco SA and alerting us about your concern.
We are attending to your complaint and will respond shortly.
Kind regards,
Consumer Care
Thank you for taking the time to write to us at British American Tobacco SA and alerting us about your concern.
We are attending to your complaint and will respond shortly.
Kind regards,
Consumer Care
British American Tobacco SA's reply20 Dec 2018, 07:24
Official
Good day Natasha,
Thank you for taking the time to write to us at British American Tobacco SA and alerting us about your concern.
We are attending to your complaint and will respond shortly.
Kind regards,
Consumer Care
Thank you for taking the time to write to us at British American Tobacco SA and alerting us about your concern.
We are attending to your complaint and will respond shortly.
Kind regards,
Consumer Care
British American Tobacco SA's replyOfficial
20 Dec 2018, 07:25Hi Natasha,
Can you please provide us with your contact number as we would like to contact you.
Regards,
Consumer Care
British American Tobacco SA's reply20 Dec 2018, 07:25
Official
Hi Natasha,
Can you please provide us with your contact number as we would like to contact you.
Regards,
Consumer Care