1 reviews | Active since May 2016

14 Jul 2017, 13:56

Dissapointed

<p>What is the point of taking orders if you unable to deliver.. we have received the worst service ever.. everytime we make orders and then u just damn mess it up.. i run a business and not a toy shop.. again i did not receive my order and when i called i spoke to this rude manager.. if you do not have customer service experience dont ****en let rude people talk **** to me.. you make damn sure that this is sorted or else i will take this further..i will report your service to the ombudsman and request the call recording to show how you treat your customers. If you do not need business than just say it and i will take it elsewhere but now one will treat me like a child.. </p>

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Replies (2)
British American Tobacco SA
British American Tobacco SA's reply14 Jul 2017, 14:06
Official

Good day Suraya

Thank you for taking the time to write to us at British American Tobacco SA and alerting us about your concern.

We will be in contact shortly to gather further information after which we will be escalating your concern to provide you with feedback.

Kindest regards

British American Tobacco SA
British American Tobacco SA's reply14 Jul 2017, 14:06
Official

Good day Suraya

Thank you for taking the time to write to us at British American Tobacco SA and alerting us about your concern.

We will be in contact shortly to gather further information after which we will be escalating your concern to provide you with feedback.

Kindest regards