Disappointing new Stuyvesant cigarettes

My husband and I have been smoking Stuyvesant cigarettes for many many years. We are among the many loyal customers who are responsible for them being such a successful company. We are now extremely disappointed with this same company for several reasons, to the point where we now have to tell our story on a platform like this.

For the last several years the choice variant for us was the Boost menthol. For a long time, it was a really good cigarette and we supported the brand religiously. Then, around last year or so the cigarette changed. It was not the same smoking experience as the Boost we so loved. We initially ignored it to the point where we both could no longer tolerate smoking. It was at this point where we decided to try other variants and we came across the Red Switch. This was by far the best variant they had, so we decided on the Red Switch as a suitable alternative. We then continued to support the brand religiously through this variant.

Now we are at a point where once again we are forced to change our choice of variant due to the company discontinuing the Red Switch. We tried the replacement Evolve Double Cool, according to the company's own Info Sheet, and to both our horror, it makes us very sick. This is NOT a suitable alternative. This is NOT the way to repay a customers' years of loyalty and money spent supporting a company.

We feel as though it is unfair for my husband and I to now have to find another brand, as we have spent alot of money over many years, supporting this brand.

I would like a full refund for this box of Evolve Double Cool, as it has made my husband and I very sick. I am not paying just to make us sick.