RK
Riaan K
1 reviews | Active since Dec 2015
22 Feb 2016, 22:43
Damaged sigarettes
I bought a carton of B&H Special Red like I do every week. Found about 3 sigarettes per packet where the filters did not seal with the rest of the sigarette. This is unacceptable and I am not use to this kind of quality. I use to smoke B&H before it went off the market and me and my wife smokes it since it come back. <br> <br> Please do better checks before packaging.<br> <br> Thank you.<br> <br>
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Replies (1)0
Replies (1)British American Tobacco SA's replyOfficial
23 Feb 2016, 09:14Hello Riaan81k,
Thank you for taking the time to write to us at British American Tobacco SA and alerting us about your concern.
We are attending to your complaint and will respond shortly.
Fondest regards,
Consumer Care Supervisor
Thank you for taking the time to write to us at British American Tobacco SA and alerting us about your concern.
We are attending to your complaint and will respond shortly.
Fondest regards,
Consumer Care Supervisor
British American Tobacco SA's reply23 Feb 2016, 09:14
Official
Hello Riaan81k,
Thank you for taking the time to write to us at British American Tobacco SA and alerting us about your concern.
We are attending to your complaint and will respond shortly.
Fondest regards,
Consumer Care Supervisor
Thank you for taking the time to write to us at British American Tobacco SA and alerting us about your concern.
We are attending to your complaint and will respond shortly.
Fondest regards,
Consumer Care Supervisor
