AP
Alan P
1 reviews | Active since Oct 2015
11 Oct 2015, 12:14
Damaged packet in carton of Rothmans Blue 20's
We found a damaged packet of cigarettes in a carton that was purchased from Makro in Woodmead. The packaging is badly damaged and we do not wish to attempt to open it as the contents are almost definitely damaged as well.<br> <br> Cigarettes are no longer cheap, admittedly this is not the fault of the manufacturer but as a result of Government taxes. The packet it available for inspection should it be required.
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British American Tobacco SA's replyOfficial
12 Oct 2015, 07:16Hello AlanPollock,
Thank you for taking the time to write to us at British American Tobacco SA and alerting us about your concern.
We are attending to your complaint and will respond shortly.
Fondest regards,
Consumer Care Supervisor
Thank you for taking the time to write to us at British American Tobacco SA and alerting us about your concern.
We are attending to your complaint and will respond shortly.
Fondest regards,
Consumer Care Supervisor
British American Tobacco SA's reply12 Oct 2015, 07:16
Official
Hello AlanPollock,
Thank you for taking the time to write to us at British American Tobacco SA and alerting us about your concern.
We are attending to your complaint and will respond shortly.
Fondest regards,
Consumer Care Supervisor
Thank you for taking the time to write to us at British American Tobacco SA and alerting us about your concern.
We are attending to your complaint and will respond shortly.
Fondest regards,
Consumer Care Supervisor