CB
Claire B

1 reviews | Active since Apr 2022

02 Jun 2026, 14:53

Customer service also sucks

You have to show PROOF. it was a weekend, i was desperate I had no money so smoked all the **** cigarettes.

BAT say they dont care they need proof.

0
Replies (2)
British American Tobacco SA
British American Tobacco SA's reply17 Jun 2026, 15:13
Official
Good Day Claire,
 
Thank you for taking the time to write to us at British American Tobacco SA and alerting us about your concern. 
 
 We are attending to your complaint and will respond shortly.
  
 Kind regards,
  
 Consumer Care 
British American Tobacco SA
British American Tobacco SA's reply17 Jun 2026, 15:37
Official
Good day Claire,

We have tried calling you numerous times between yesterday and today.  Please advise when it will be suitable to contact you.

Regards