YM
Younaid M

1 reviews | Active since Dec 2017

20 Dec 2018, 14:25

Courtleigh Switch Zest

I am unhappy about a pack of cigarettes bought, it should have been the orange zest flavour of courtleigh switch and turns out every cigarette in there is the flavour of the blue pack which tastes like toothpaste, batch number 13338L97, kindly advise.

0
Replies (4)
British American Tobacco SA
British American Tobacco SA's reply20 Dec 2018, 16:17
Official
Good day Younaid,

Thank you for taking the time to write to us at British American Tobacco SA and alerting us about your concern. 
We are attending to your complaint and will respond shortly.
Kind regards,
Consumer Care 
British American Tobacco SA
British American Tobacco SA's reply24 Dec 2018, 11:46
Official
Good day  Younaid Matthews,

We tried to contact you on the following number ***.

Can you please advise when is the best time to contact you.

Kind regards,
Consumer Care
YM
Younaid M's update04 Jan 2019, 10:37
Reviewer Update
Good day, Kindly contact me anytime today, now would be even more convenient. Thanks.
British American Tobacco SA
British American Tobacco SA's reply07 Jan 2019, 09:45
Official
Good day  Younaid Matthews,

Can you please advise when is the best time for us to contact you Today.

Kind regards,
Consumer Care