mS
monica S

1 reviews | Active since Aug 2016

07 Aug 2016, 21:04

Change of the filter

<p>Good day</p> <p>I have smoked Dunhill fine cut menthol for over 10 years. Since you changed the filter the taste is horrible and I'm not happy. I would like to know if you will be changing the filter back. </p> <p>I know of at least 5 people that changed their brand due to the filter!</p> <p>Thanks</p> <p> </p>

0
Replies (1)
British American Tobacco SA
British American Tobacco SA's reply08 Aug 2016, 06:11
Official

Good day Monica,

Thank you for taking the time to write to us at British American Tobacco SA and alerting us about your concern.

We are attending to your complaint and will respond shortly.

Fondest regards,

Consumer Care Supervisor