1 reviews | Active since Apr 2017

18 Apr 2017, 11:59

Camel Cigarettes

<p>I baught a carton of Camel Black cigarettes from one of SA's biggest chain stores as i usually do every month. With this carton of smokes I have encountered 3 x packets from the carton have 1 to 2 cigerettes per box that the filters paper has not been trimmed of its excess paper. Which results in the cigarette being thrown away due to the fact that the filter does not make a sealable filter due to this. This morning 18 April 2017 I experienced the same thing again. I have taken the liberty of taking pictures to verify what i am claiming.</p> <p> </p> <p>I have changed over to Camel Black as the brand of cigarettes that i was smoking before became of poor quality with pieces of sticks and hard tobacco in the cigarettes. I would like some one from Camel to please get in touch with me so that i can explain the situation to them as i am sure the quality controll of this batch of cigarettes was not followed, and is now costing me money. </p>

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Replies (2)
British American Tobacco SA
British American Tobacco SA's reply18 Apr 2017, 13:21
Official

Hello Ettienne-Coetzee

Thank you so much for taking the time to write to us at British American Tobacco SA and alerting us about your concern.

However please note that this brand is not associated to us , you may escalate your concerns to JTI International.

Fondest regards

's update18 Apr 2017, 13:34
Reviewer Update

Thank you for your prompt reply, i will gladly do so!