British American Tobacco SUCKS !!!!!! So do their cigarette quality and their customer service !!!!!

I cant give less than one star - a week ago I posted a review. I also texted the number on the box and got a response saying will receive a call within 8 business hours... ya right !!!! My initial review: I am SO disappointed. This is not the first, second or third time that this has happened. I smoke two types of Peter Stuyvesant cigarettes. Filter and Red Evolve (The thin ones in the black box) - and the red evolve once again will die whilst smoking. Or wont light properly. I will be mid-smoke and have to re-light. I will ash and the whole coal will fall off. I changed from Dunhill to PS because it was the only other, what I thought will be a good option for me.

Their response: British American Tobacco SA's reply: 12 Mar 2020, 08:46

Good day Jolene,

Thank you for taking the time to write to us at British American Tobacco SA and alerting us about your concern. We are attending to your complaint and will respond shortly. Kind regards, Consumer Care