British American Tobacco does NOT CARE about its customers

<p>I am a customer of BAT for many years. I recently closed my business for renovation. On reopening I discovered BAT had cut my credit limit. What made worse was that this was not communicated to me. Every week i wondered why i ran short on stock. I soon realised that my order was being cut.</p> <p>When I confronted my rep, he said was about to inform me. I filled in a new application and was told turn around time was 24 hours.</p> <p>3 days later, I enquired where my delivery was and was told that the "Finance lady was off sick" so there was nobody else to attend to the credit application. I spoke with the sales manager and hr never thought to go to the "Finance lady" on her return to fast track the application.</p> <p>Nobody seems to take responsibility and no one is ever available to assist customers. Promises are made to customers to get them off their backs with no real substance.</p> <p>I an deeply disappointed in BAT! It is a company without any leader or integrity!</p> <p>I preferred it when I bought cigarettes through a third party!</p> <p>Mampara company of the century!!</p> <p>Bid thumbs down!!</p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p>