SP
Stephanie P
1 reviews | Active since Jan 2014
15 Apr 2022, 12:58
B&H Red
Couple of times I have encountered bad filter wrapping on B&H red, sadly you receive no response to your complaint, as usual "BIG CORP" doesn't give a toss about quality, as long as you buy their products and sales show profits well complaints are "file 13". Why bother advertising "quality call-back and a customer care line" when there's no one is manning the lines or filling the position
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British American Tobacco SA's replyOfficial
26 Apr 2022, 10:19Good day Stephanie,
Thank you for taking the time to write to us at British American Tobacco SA and alerting us about your concern. We are attending to your complaint and will respond shortly. Kind regards, Consumer Care
Thank you for taking the time to write to us at British American Tobacco SA and alerting us about your concern. We are attending to your complaint and will respond shortly. Kind regards, Consumer Care
British American Tobacco SA's reply26 Apr 2022, 10:19
Official
Good day Stephanie,
Thank you for taking the time to write to us at British American Tobacco SA and alerting us about your concern. We are attending to your complaint and will respond shortly. Kind regards, Consumer Care
Thank you for taking the time to write to us at British American Tobacco SA and alerting us about your concern. We are attending to your complaint and will respond shortly. Kind regards, Consumer Care