MT
Michelle T

1 reviews | Active since Nov 2018

22 Mar 2024, 18:25

Benson & Hedges Platinum Switch

Just opened my package of Benson & Hedges Platinum Switch. The Filter of the sigarette is completely off. When i took out one sigarette i only had the filter in my hand. Then i looker in the package i saw the rest of the sigarette. This is just BAD as i Pay a lot for this sigarettes in South Africa. Just to het poor qaulity.

0
Replies (2)
British American Tobacco SA
British American Tobacco SA's reply28 Mar 2024, 12:52
Official
Good day Michelle,

Thank you for taking the time to write to us at British American Tobacco SA and alerting us about your concern. 

We are attending to your complaint and will respond shortly.
 
Kind regards,
 
Consumer Care 
MT
Michelle T's update05 Mar 2025, 19:01
Reviewer Update
Thanks. Still to this day. No response from you