Benson and Hedges Blue Switch tastes like soap

Item: British American Tobacco SA
Rating: 1
Author: jalevy J

I bought a box of Benson and Hedges Blue Switch. It tastes like there's something wrong with the cigarettes. There's something sweet and soapy with the cigarettes. It's not the first box we've had like this. We spend money and get disgusting cigarettes.

Helpful (0)

Replies (2)

British American Tobacco SA's replyOfficial

09 Sept 2019, 08:28

Good day Jessica,

Thank you for taking the time to write to us at British American Tobacco SA and alerting us about your concern.

We are attending to your complaint and will respond shortly.

Kind regards,

Consumer Care

British American Tobacco SA's reply09 Sept 2019, 08:28

Official

Good day Jessica,

Thank you for taking the time to write to us at British American Tobacco SA and alerting us about your concern.

We are attending to your complaint and will respond shortly.

Kind regards,

Consumer Care

British American Tobacco SA's replyOfficial

10 Sept 2019, 13:20

Good day jessica,

We try to contact you on the 09 September 2019 @10h58 and 15h22. We also tried to contact on the 10 September 2019 @08h22.

Please advise when you are available, as we would like to contact you.

Kind regards,
Consumer Care

British American Tobacco SA's reply10 Sept 2019, 13:20

Official