VM
Vincent M
1 reviews | Active since Nov 2019
29 Nov 2019, 11:37
Bad customer service
Called the Craven A call center to complain about a spate of faulty packages. Case was opened and closed without any feedback from the customer service manager that was assigned to the complaint.
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Replies (4)0
Replies (4)
British American Tobacco SA's replyOfficial
02 Dec 2019, 08:44Good day Vincent,
Thank you for taking the time to write to us at British American Tobacco SA and alerting us about your concern.
We are attending to your complaint and will respond shortly.
Kind regards,
Consumer Care
British American Tobacco SA's reply02 Dec 2019, 08:44
Official
Good day Vincent,
Thank you for taking the time to write to us at British American Tobacco SA and alerting us about your concern.
We are attending to your complaint and will respond shortly.
Kind regards,
Consumer Care
VM
Vincent M's updateReviewer Update
13 Jan 2020, 19:14Good day, it has been more than a month since your response.
VM
Vincent M's update13 Jan 2020, 19:14
Reviewer Update
Good day, it has been more than a month since your response.
VM
Vincent M's updateReviewer Update
04 Feb 2020, 12:14How long does it take for you guys to respond to a complaint feels like I’m dealing with a government department
VM
Vincent M's update04 Feb 2020, 12:14
Reviewer Update
How long does it take for you guys to respond to a complaint feels like I’m dealing with a government department
VM
Vincent M's updateReviewer Update
19 Aug 2020, 12:00Good day, I have yet to receive any feedback from you.
VM
Vincent M's update19 Aug 2020, 12:00
Reviewer Update
Good day, I have yet to receive any feedback from you.