Bad communication

I just had the unfortunate experience to speak to the sales manager in my area that ended our call midway threw an conversation. Very unprofessional. There is definitely a BIG communication gap between REPS and retailer during your "training period " or " new system implementation " worse is that this is a senior person treating customers like this. Now I understand how it filtered threw to your sales team. ******** and communicative. Please send your order number and and remove us from your rep call sheet. Heading the same way as our counties public enterprises thinking you beter than your competition...dark days...