CB
Claire B
1 reviews | Active since Apr 2022
29 May 2026, 05:24
Bad Cigarettes
I am so upset with the quality of cigarettes I am buying. They had no Paul Mall Menthol so I chose Dunhill Double Cool and the little blaa keeps popping out!! I there then out and bought my Paul Mall Menthol and these have no Menthol taste. What's going on???
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British American Tobacco SA's replyOfficial
29 May 2026, 12:08 Good Day Claire,
Thank you for taking the time to write to us at British American Tobacco SA and alerting us about your concern.
We are attending to your complaint and will respond shortly.
Kind regards,
Consumer Care
Thank you for taking the time to write to us at British American Tobacco SA and alerting us about your concern.
We are attending to your complaint and will respond shortly.
Kind regards,
Consumer Care
British American Tobacco SA's reply29 May 2026, 12:08
Official
Good Day Claire,
Thank you for taking the time to write to us at British American Tobacco SA and alerting us about your concern.
We are attending to your complaint and will respond shortly.
Kind regards,
Consumer Care
Thank you for taking the time to write to us at British American Tobacco SA and alerting us about your concern.
We are attending to your complaint and will respond shortly.
Kind regards,
Consumer Care