Support form call center British Airways (LCKXK7)

Our 82y old Aunt's flight back from the UK was delayed - missed her connecting flight to Durban, so we fetched her from the airport and found she was booked today 15/06 to fly at 05:50. After a long time on the phone to SA Airlink & British Airways, John at British Airways call center in India took good care and managed to change her flight to 9:30 - time easier on older people. Thanks John, if all airline employees have your attitude, it will be a pleasure for passengers