poor service

I flew from London-Heathrow to Cape Town on the 22 April 2024 on the A*** I was flying premium Economy class. The cabin crew was late for checking their things on the aircraft and then about 2 hours before landing I asked what time will breakfast be served and one of the crew members said to me it coming soon with a bad attitude it is like that they don't want to give any information. And then i went to the back to wait for the bathroom and I did not press anything and one of the crew members said to me don't touch the screen which I did not and then that same crew member told another crew member. Those crew member are the face of British airways and to treat they passengers like that is a disgrace.