1 reviews | Active since Feb 2015
COMPLAINT _A|_ BA56 21 DEC 2014 JNB TO LHR
COMPLAINT - BA56 21 DEC 2014 JNB TO LHR - DAVID GOOSEN<br> .My son travelled from Johannesburg to Heathrow on the above flight, arriving early on 22nd December 2014. When we met him off the airplane, he was violently ill and suffered with bouts of nauseous for many days after. .<br> When he boarded the plane someone else had taken his seat so he was forced to sit in another seat 2 seats away. He unfortunately had to sit next to a woman who went to the toilet after take off, spent around 25 minutes in there, and then returned with faeces / diarrhoea all over her trousers, she was obviously very ill but the smell was absolutely overpowering and other passengers complained to the cabin stewards who sprayed the cabin, everyone had to try and sleep with a blanket on their heads. Cabin staff did absolutely nothing!!! despite the threat of Ebola, no security precautions, no interest in passengers - I have complained to BA twice on their email complaints procedures, and once by letter, nothing received back. Where do I go from here!
