Check-in closed before official time, no reply to complaint about it

<p>The worst experience ever, arriving on time at check-in at Hannover Airport in Germany the check-in staff has already closed the counter and I was not able to drop my baggage. Result. Shaming experience travelling with a plastic bag with all stuff out of the suitcase. Lost all liquids and had to buy a new suitcase for the flight back five days later.</p> <p>Sent an email to report it to BA. Result: No reply at all.</p> <p>Unfortunately I had already booked another flight with them. This time at the same airport same story, I was prepared and checked what the unfriendly staff did, and guess what, they closed early again.</p> <p>Speaking to security and airport staff they both told me that this is normal behaviour and nearly every day passengers are treated like this.</p> <p>Will return my frequent flyer card and choose another airline for my travels.</p> <p> </p>