EK
Erik K

1 reviews | Active since Nov 2020

15 Sept 2021, 08:57

British Airways - just not good enough.

Really disappointed that you see fit to cancel London to Cape Town with only 4 days notice and then basically say - Try again for next Friday, but once again no guarantees.. What about pre-paid hotel and transport costs, venue bookings etc? Surely if you are going to wait for a plane to fill up before confirming departure you could make the cut-off date earlier to avoid massive disruption for your (now ex) customers.

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