British Airways

Very conveniently online check inn does not work ,reason being we did pay for pre booked seats and this is not the first time.I tried to call customers service the phones just ring.Thei complaints on the web is designed for their convenience. I spent 48 pounds trying to call them from my hotel room. The service on board is *******.On a 6h50 flight from Durban to London we were served breakfast and nothing else ie no lunch or dinner.They also took one and half hours to clear the breakfast trays. On the return to Durban the service was even worse. The galley area was so filthy. The floor was not cleaned in days. Those air hostess and hostesses are past their sell by dates. PLEASE I WOULD LIKE TO HAVE A ONE ON ONE INTERVIEW AN INTELLIGENT SPOKESPERSON FROM BRITISH AIRWAYS. MY CONTACT + ********** 2614. **********