British Airway is a waste of your money

British Airways is **** they a waste of your money. they are the worst airline I have ever dealt with. they changed my flight without contacting me and then informed me that they can only pay me back a week before my fight meaning that my fight had now doubled in price and I had to make a plan to get the money for a new fight, what the **** British airways is ****. They kept me on the line for an hour only to speak to a Nandi from CT who laughed when I told her my problem