1 reviews | Active since Nov 2017
BA Executive Club joke!
I have been trying for 3 months to link my Qatar account to BA to convert and use my avios miles. I have spent hours on phone calls and each time I am told a different story on how this will be remedied. I have done everything they have asked of me. Last week, at my wits ends, I asked to speak to someone senior and was told that she would try get someone to call me back - guess what? No one contacted me! The Avios miles are now about to expire and I still have not had any joy. They have now told me I need to go back to Qatar to change my name on their side because I have a middle name and that is what is causing the problem as their system can't deal with a middle name. I explained that it isn't unusual to have a middle name and surely I am not the only person who does. Qatar is not contactable (I am still trying) due to the flight issues caused by the war! So basically BA will ensure that I cannot use the miles and have wasted hours of my time!
