BRIO HATCHERIES PTY LTD refuses to give receipt for purchase and then sends a ***** **** receipt!

AVOID AT ALL COSTS!! BRIO HATCHERIES PTY LTD in Brakpan aka Justen Swanepoel refuses to give me my receipt for an incubator purchased despite having all my info and receiving payment in hand from me. He said he did and he did not. If he did, why is he refusing to send me a copy of this imaginery receipt? He eventually sent me a very ***** "receipt" (see photo)with no info on it apart from an incorrect amount, incorrect date, illegible, and none of his company info on it. THAT'S NOT MY RECEIPT, THIS IS *****!! The incubator has given problems since day 1 and does not match up to the specs given for it. It is a serious fire hazard which doesn't bother him. He told me to use my own inverter thereby admitting the incubtors inverter is faulty or substandard. The 12V socket doesnt work on any type of battery without serious overheating issues and this nearly caused a house fire, which means the so called "built in inverter" is substandard, the incubator doesn't hold heat or humidity well and has to be constantly attended to, there is no accompanying manual, and so many other issues. I have no option but to seek immediate legal recourse, report this ***** business to SARS and share this experience far and wide to save others from a similar fate. There are far superior products on the market. Buyer beware!!!!!