mJ
musa J
1 reviews | Active since Dec 2014
17 Sept 2024, 16:58
Nonsense of a courier service provider
What nonsense of a courier company absolute worse, I paid for my license disc via my app on the 05/09 , we on the 18th and its still not delivered. When i called the first time they said they will get back to me , ive been calling them back cause they wont bother calling me back but there's no answer. Thee worse delivery company, ******* service 🚮
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Replies (1)
BRIMA LOGISTICS's replyOfficial
10 Oct 2024, 12:40Subject: Sincere Apology for Late Delivery
Dear Musa,
We are writing to express our sincere apologies for the recent delay in delivering your parcel. We understand the frustration and inconvenience this must have caused, and we are truly sorry for the negative experience.
We take full responsibility for the late delivery and are committed to taking steps to prevent such occurrences in the future. We are currently reviewing our delivery processes to identify any areas of improvement and implement necessary changes.
We would like to invite you to engage in a constructive dialogue with us to discuss your experience and explore ways we can improve our service. Your feedback is invaluable to us, and we are eager to learn from your insights.
If you feel that your complaint no longer accurately reflects your current sentiment, we would be happy if you would consider revising or removing it. Please let us know if you would like to discuss this further.
Thank you for your understanding and patience. We value your constructive criticism and hope to have the opportunity to restore your trust in our company.
Sincerely,
Nhlanhla Peega
BRIMA Marketing Manager
***
Dear Musa,
We are writing to express our sincere apologies for the recent delay in delivering your parcel. We understand the frustration and inconvenience this must have caused, and we are truly sorry for the negative experience.
We take full responsibility for the late delivery and are committed to taking steps to prevent such occurrences in the future. We are currently reviewing our delivery processes to identify any areas of improvement and implement necessary changes.
We would like to invite you to engage in a constructive dialogue with us to discuss your experience and explore ways we can improve our service. Your feedback is invaluable to us, and we are eager to learn from your insights.
If you feel that your complaint no longer accurately reflects your current sentiment, we would be happy if you would consider revising or removing it. Please let us know if you would like to discuss this further.
Thank you for your understanding and patience. We value your constructive criticism and hope to have the opportunity to restore your trust in our company.
Sincerely,
Nhlanhla Peega
BRIMA Marketing Manager
***
BRIMA LOGISTICS's reply10 Oct 2024, 12:40
Official
Subject: Sincere Apology for Late Delivery
Dear Musa,
We are writing to express our sincere apologies for the recent delay in delivering your parcel. We understand the frustration and inconvenience this must have caused, and we are truly sorry for the negative experience.
We take full responsibility for the late delivery and are committed to taking steps to prevent such occurrences in the future. We are currently reviewing our delivery processes to identify any areas of improvement and implement necessary changes.
We would like to invite you to engage in a constructive dialogue with us to discuss your experience and explore ways we can improve our service. Your feedback is invaluable to us, and we are eager to learn from your insights.
If you feel that your complaint no longer accurately reflects your current sentiment, we would be happy if you would consider revising or removing it. Please let us know if you would like to discuss this further.
Thank you for your understanding and patience. We value your constructive criticism and hope to have the opportunity to restore your trust in our company.
Sincerely,
Nhlanhla Peega
BRIMA Marketing Manager
***
Dear Musa,
We are writing to express our sincere apologies for the recent delay in delivering your parcel. We understand the frustration and inconvenience this must have caused, and we are truly sorry for the negative experience.
We take full responsibility for the late delivery and are committed to taking steps to prevent such occurrences in the future. We are currently reviewing our delivery processes to identify any areas of improvement and implement necessary changes.
We would like to invite you to engage in a constructive dialogue with us to discuss your experience and explore ways we can improve our service. Your feedback is invaluable to us, and we are eager to learn from your insights.
If you feel that your complaint no longer accurately reflects your current sentiment, we would be happy if you would consider revising or removing it. Please let us know if you would like to discuss this further.
Thank you for your understanding and patience. We value your constructive criticism and hope to have the opportunity to restore your trust in our company.
Sincerely,
Nhlanhla Peega
BRIMA Marketing Manager
***