DA
Daniel A

1 reviews | Active since Jun 2015

06 Nov 2015, 22:21

Poor Service

Some of the staff at Brights Hardware Stikland need to be trained on customer service.I went in there today to buy some steel tubing and got the worst service ever. I was shocked at the service and the way i was spoken to at one their service counters, where do they find these kind of people that donot have a clue on how to talk to customers , i walked out in disgust and will never shop there again .It is UNACCEPTABLE that staff finish their business first and keep us paying customers waiting and then on top of that be rude and unapologetic. Businesses must realise and teach their staff that customers have a choice where to shop and every customer that walks in must be treated like a king.ABSOLUTELY PATHETIC SERVICE RECEIVED TODAY AT BRIGHTS, i shop there regularly , have to rethink this?

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Replies (1)
Brights Hardware
Brights Hardware's reply07 Nov 2015, 07:34
Official
Hello Sweetie181,

My apologies for the poor service you received ,please let me know if I can contact you to get more information so that I can investigate this matter. Kind Regards ,Charlest Wagenaar ,Customer Service Manager, Brights Hardware Stikland,***