1 reviews | Active since Jun 2015
Outstanding customer service
We purchased an inverter from Brights and contracted our own electrician to install it - The electrician was experiencing difficulties with the installation, we contacted Brights via phone for assistance they gave our electrician advise over the phone regarding the fault he was experiencing. Raoul called back sometime later to see how the installation was progressing - At this stage it was almost 18:00, the electrician was still having problems. Raoul said they would be locking up shortly and offered to come and see if they could assist at our home. Absolutely incredible customer service they traced the fault and stayed until the inverter was up and running. Cannot speak more highly of the service we receive at Brights nothing is ever too much trouble and the staff are knowledgeable in their relative departments.<br> <br>
Thank you for the excellent feedback on our service. Customer service is the cornerstone of our Brights Hardware. We thank you for the great feedback. I will ensure that your compliment are sent to the relevant people including Raoul and Pregan who was responsible for the excellent service. Kind regard Charlest Wagenaar , Customer Service Manager, Brights Hardware Stikland,***
Thank you for the excellent feedback on our service. Customer service is the cornerstone of our Brights Hardware. We thank you for the great feedback. I will ensure that your compliment are sent to the relevant people including Raoul and Pregan who was responsible for the excellent service. Kind regard Charlest Wagenaar , Customer Service Manager, Brights Hardware Stikland,***
