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Mmabora M
1 reviews | Active since Dec 2010
15 Nov 2021, 22:34
Online order status
I ordered a few products on the Brights Hardware online store on the 11th of November 2021. I just checked my order status now and it is still marked as being "processed". When can I expect it to be collected by the courier for delivery? I need to use the items this weekend hence I ordered early. Can someone please contact me to let me know what the delay is.
Thanks
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Brights Hardware's replyOfficial
24 Nov 2021, 15:22Good day,
I trust that you are well.
Thank you very much for raising your concerns with us. We apologise for the experience that you have encountered at our store. We take customer service very seriously and will inform the Store Executive immediately. Please could you provide us with your contact number?
Regards,
Brights Family
I trust that you are well.
Thank you very much for raising your concerns with us. We apologise for the experience that you have encountered at our store. We take customer service very seriously and will inform the Store Executive immediately. Please could you provide us with your contact number?
Regards,
Brights Family
Brights Hardware's reply24 Nov 2021, 15:22
Official
Good day,
I trust that you are well.
Thank you very much for raising your concerns with us. We apologise for the experience that you have encountered at our store. We take customer service very seriously and will inform the Store Executive immediately. Please could you provide us with your contact number?
Regards,
Brights Family
I trust that you are well.
Thank you very much for raising your concerns with us. We apologise for the experience that you have encountered at our store. We take customer service very seriously and will inform the Store Executive immediately. Please could you provide us with your contact number?
Regards,
Brights Family