RJ
Ryan J
1 reviews | Active since Aug 2012
13 Jul 2015, 10:37
Lack of quality control.
I bought a colt spirit level on Friday, I used it to built this weekend.<br> <br> Both the horizontal and the vertical spirits were misaligned, this cost be about 3 hours of labour and a lot of wasted cement.<br> <br> I am disappointed that it seems I cannot trust Brights for my building needs as I and my father have been customers for quite some time. As it is not the customer responsibility to do quality control on the product, this is between the manufacturer and seller. Now I am the one who has to pay for it and my day was ruined and I lost a lot of work this weekend.<br> <br> Please get back to me if you intend on doing something about this.
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Replies (1)Brights Hardware's replyOfficial
15 Jul 2015, 07:52Hello Hbr eng,
Please accept my apologies inconvenience caused by this poor manufactured product. This is not what Brights stands for. Would be possible for you to return the Spirit Level in order for us to assist you with this issue.
Please accept my apologies inconvenience caused by this poor manufactured product. This is not what Brights stands for. Would be possible for you to return the Spirit Level in order for us to assist you with this issue.
Brights Hardware's reply15 Jul 2015, 07:52
Official
Hello Hbr eng,
Please accept my apologies inconvenience caused by this poor manufactured product. This is not what Brights stands for. Would be possible for you to return the Spirit Level in order for us to assist you with this issue.
Please accept my apologies inconvenience caused by this poor manufactured product. This is not what Brights stands for. Would be possible for you to return the Spirit Level in order for us to assist you with this issue.
