KS
Karen S
1 reviews | Active since Mar 2009
23 Mar 2015, 19:54
BAD SALESMANSHIP
MY HUSBAND WENT TO BRIGHTS TO BUY PAINT FOR OUR CONCRETE DRIVEWAY AND GARAGE. HE PAID R599.95 FOR 2 LITRES AND WE PAINTED IT ON SATURDAY 21ST MARCH 1915 AND IT LOOKS DISGUSTING AND WE NEED TO PAINT IT OVER AS A MATTER OF EMERGENCY. HOW CAN YOUR SALESMAN RECOMMEND CHUGOKU EPICON MARINE FINISH BASE CLEAR (SOLVENT) FOR CONCRETE FLOORS THAT ARE MORE THAN 25 YEARS OLD. WE ARE PENSIONERS AND CANNOT AFFORD TO FIX THE PROBLEM BUT IT NEEDS TO BE FIXED DRASTICALLY. PLEASE WILL YOU CONSIDER A REFUND OF R1737.68 OR GIVE US THE CORRECT PAINT WHICH SHOULD HAVE BEEN STOEP PAINT FOR FREE. WOULD APPRECIATE THIS VERY MUCH. KAREN SCHAFER
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Replies (1)0
Replies (1)Brights Hardware's replyOfficial
24 Mar 2015, 11:57Hello karensch,
My apologies for any inconveniences , I will forward your complaint to the Branch Manager of Montague Park, who will give you feedback as soon as possible.
Kind Regards
Charlest Wagenaar
Customer Service Manager
Brights Hardware Stikland
***
My apologies for any inconveniences , I will forward your complaint to the Branch Manager of Montague Park, who will give you feedback as soon as possible.
Kind Regards
Charlest Wagenaar
Customer Service Manager
Brights Hardware Stikland
***
Best regards,
Brights Hardware's reply24 Mar 2015, 11:57
Official
Hello karensch,
My apologies for any inconveniences , I will forward your complaint to the Branch Manager of Montague Park, who will give you feedback as soon as possible.
Kind Regards
Charlest Wagenaar
Customer Service Manager
Brights Hardware Stikland
***
My apologies for any inconveniences , I will forward your complaint to the Branch Manager of Montague Park, who will give you feedback as soon as possible.
Kind Regards
Charlest Wagenaar
Customer Service Manager
Brights Hardware Stikland
***
Best regards,
