Inferrior products and staff misleading customers

We bought a Ups at Brights Soneike just over a year ago. We got home one day and the house was smelling. We took the batteries back and were told it would be sent away for testing. 2 weeks of me folling up after them i was told we were getting replacement batteries the supplier is waiting for stock. 3 days later we got a phone call we need collect our old batteries we not get replacements as the warranty expired. I feel your are selling inferrior product that cost a fortune and your staff is give false information.

I am not happy with your customer service at all.