ZE
Zaahid E
1 reviews | Active since Feb 2015
12 Apr 2023, 14:21
You will have to beg this company for information
Extremely poor response times to Claims, Emails and Follow ups
Helpful (0)
Replies (2)0
Replies (2)
BrightRock's replyOfficial
13 Apr 2023, 09:44Hi Zaahid
Thank you for raising your concern about the response times to your communication with us regarding your claim. I have escalated your complaint internally. We will investigate and ensure that you receive urgent feedback.
Kind regards
The BrightRock team
Thank you for raising your concern about the response times to your communication with us regarding your claim. I have escalated your complaint internally. We will investigate and ensure that you receive urgent feedback.
Kind regards
The BrightRock team
BrightRock's reply13 Apr 2023, 09:44
Official
Hi Zaahid
Thank you for raising your concern about the response times to your communication with us regarding your claim. I have escalated your complaint internally. We will investigate and ensure that you receive urgent feedback.
Kind regards
The BrightRock team
Thank you for raising your concern about the response times to your communication with us regarding your claim. I have escalated your complaint internally. We will investigate and ensure that you receive urgent feedback.
Kind regards
The BrightRock team
BrightRock's replyOfficial
17 Apr 2023, 11:52Dear Zaahid
We followed up this morning on your complaint, and received feedback that one of our executives in our Sales and Distribution team called you to speak with you and answer the questions you had about our recent claims decision. We hope he was able to address your concerns. If you have any further queries, please don't hesitate to contact us.
Kind regards,
The BrightRock team
We followed up this morning on your complaint, and received feedback that one of our executives in our Sales and Distribution team called you to speak with you and answer the questions you had about our recent claims decision. We hope he was able to address your concerns. If you have any further queries, please don't hesitate to contact us.
Kind regards,
The BrightRock team
BrightRock's reply17 Apr 2023, 11:52
Official
Dear Zaahid
We followed up this morning on your complaint, and received feedback that one of our executives in our Sales and Distribution team called you to speak with you and answer the questions you had about our recent claims decision. We hope he was able to address your concerns. If you have any further queries, please don't hesitate to contact us.
Kind regards,
The BrightRock team
We followed up this morning on your complaint, and received feedback that one of our executives in our Sales and Distribution team called you to speak with you and answer the questions you had about our recent claims decision. We hope he was able to address your concerns. If you have any further queries, please don't hesitate to contact us.
Kind regards,
The BrightRock team