WM
Werner M
1 reviews | Active since Apr 2015
05 Aug 2021, 11:56
Wrongfully debited
I just swopped Life Insurance from Discovery (just to expensive, but brilliant), towards BrightRock. Wow, first of all, they assume certain things on your life cover and then they just debited your account even if the date was set for 1 September. Not a great way to start this relationship.
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BrightRock's replyOfficial
10 Aug 2021, 13:26Hi Werner, please be advised that we have received feedback that this issue is being resolved. One of our team members will keep in touch to keep you updated on the progress. Kind regards, The BrightRock Team
BrightRock's reply10 Aug 2021, 13:26
Official
Hi Werner, please be advised that we have received feedback that this issue is being resolved. One of our team members will keep in touch to keep you updated on the progress. Kind regards, The BrightRock Team