Unacceptable service

Item: BrightRock
Rating: 1
Author: Rubendree N

I'm trying to make a payment, last week a Brightrock agent promised to email me the details of the bank account and I'm still waiting.

Helpful (0)

Replies (2)

BrightRock's replyOfficial

14 Aug 2020, 13:35

Dear Rubendree

I'm so sorry to hear about the delay you've had trying to make your payment. To allow me to investigate and ensure we get back to you as quickly as possible with these details, please can you send your contact details to complaints(at)brightrock(dot)co(dot)za?

Regards
Amanda

BrightRock's reply14 Aug 2020, 13:35

Official

BrightRock's replyOfficial

14 Aug 2020, 16:46

Hi Rubendree

Thanks again for your message. I've just received confirmation that our team has been in touch with you, and that your complaint's been resolved.

Regards
Amanda

BrightRock's reply14 Aug 2020, 16:46

Official

Hi Rubendree

Thanks again for your message. I've just received confirmation that our team has been in touch with you, and that your complaint's been resolved.

Regards
Amanda