Terible service

Item: BrightRock
Rating: 1
Author: Nomonde M

Policy number EVMT0155B

Not sure where to start. My husband passed away on the 2nd if this month and I have been trying to make a claim with this compay without success. As much as it is a difficult time for our family this comapny is making it even worse. I have made numerous calls using my very last airtime to no avail. I'm highly dissappointed with the service. No one is calling me back no one is comfortingng us nothing.

No payment, I had to bury my husband with loansn when we have a policy...

I would like to be contacted urgently on this number *** my name is Busi

Helpful (0)

Replies (2)

BrightRock's replyOfficial

21 Dec 2020, 12:05

Hi Busi,

Thanks for your message. We have asked our consultants to get in touch with you. We will follow up again today.

Please send us your ID number as well as your policy details.

You can email us at service[at]brightrock[dot]co[dot]za

Regards,
BrightRock.

BrightRock's reply21 Dec 2020, 12:05

Official

BrightRock's replyOfficial

21 Dec 2020, 14:59

Hi Busi,

I understand that you have been contacted and assisted.

Regards,
BrightRock.

BrightRock's reply21 Dec 2020, 14:59

Official

Hi Busi,

I understand that you have been contacted and assisted.

Regards,
BrightRock.