1 reviews | Active since Feb 2019
Satisfied I have a Responsible & Reputable Insurer
Documents received and filed somewhere at home can tend to go missing...and maybe can't be found at a crucial time for referencing. Years ago I moved my Life and Dread Disease/Disability Cover over to Brightrock, as a new player on the scene (as mentioned above). In my mind I basically moved Cover for around R1,000,000-00 Life and R500,000-00 DD and Disability. Thinking that for a specific monthly premium...and if always paid...100% of a Claim would be R500,000-00 cut & dried as a 100% amount... because a specific premium was being received. It is actually more specific than that in areas of household needs, permanent situations rather than ones recoverable from, etc.etc., and I guess for tried and tested reasons. There really are little "pockets" of premiums for specific things that make up a one total premium. Once I received the actual breakdown of "what-is-what" and it made more sense with little diagrams and bubbles here and there requiring scrutiny against an "apportioned" premium...it turns out I actually received the payouts 100% as per the premium paid per section. I can now say then that I am actually satisfied that my Insurer did come to the party concerning my Dread Disease situation over the past 2 years. A lot of documents/reports are requested, and maybe too many for a situation, but now I just have to wait and see what will happen on the Disability side for my claim for injury received during my Cancer surgery.
Thank you so much for this update and your positive feedback. We're so pleased to hear that your query about your dread disease claim has been answered to your satisfaction, and that your claim was paid in line with the cover you bought.
Kind regards
Amanda@BrightRock
Thank you so much for this update and your positive feedback. We're so pleased to hear that your query about your dread disease claim has been answered to your satisfaction, and that your claim was paid in line with the cover you bought.
Kind regards
Amanda@BrightRock
