HB
Heila B

1 reviews | Active since Mar 2018

02 Nov 2023, 14:09

Poor service - no service

Poor service - no service Requested quotes for new business from BrightRock last week and still absolutely no feedback. Have reached out to the consultant but she no longer works there. Follow me for tips on how to stay in business - communicate!

0
Replies (2)
BrightRock
BrightRock's reply02 Nov 2023, 14:35
Official
Dear Heila B

Thank you for making us aware of the poor service you've requested on your new business quote. We'll investigate and ensure someone gets in touch with you to assist you.

Kind regards
The BrightRock Team
BrightRock
BrightRock's reply03 Nov 2023, 14:12
Official
Dear Heila B

We have investigated internally, but have not been able to trace your quote requests. We have asked that one of our consultants get in direct touch with you as soon as possible to assist you. We apologise for the delays you've experienced.

Kind regards,
The BrightRock Team