Pathetic and absolute weak service and policies

I wish there was a zero rating! The absolute worst experience - the customer service is non-existent for anyone living outside of RSA. After months and months of calling/emailing/us following up with them (as apposed to them doing their jobs)/countless medical reports and -forms, my husband's disability claim was rejected for the most ridiculous and unbelievable reasons. I have already told our whole SA expat community here in Malaysia to 1) either remove their policies and move to better companies or 2) don't even, under no circumstances, consider making use of this ********** company!