money taken ********ly and bank fees to be refunded

I asked Brightrock to reduce my lifecover to R80pm and cancel disability and dread desease. I was informed that I cannot go under R130 premium. For March and April I did not recreive any statement or notifications that my premium was not paid. It was simply not deducted. I was then bu**** by a broker to make immediate payment. I did not have funds that day. 2 days later I was informed a double payment will be deducted. I also received info that as soon as the payments are up to date, I then can have the R80 installment (why not since Nov last year when I asked for it?) On the 30th a payment was deducted for R186.45. The same day another payment of R232.45 today another payment of R123.48. I want this money to be immediatley credit back in my account and I want R65 per debit order bank fees refunded as this is what it cost to retun a debit order. I am finished with Brightrock