1 reviews | Active since Feb 2017
Debit order going of 4 months after cancellation
<p>Since I have cancelled my life insurance with Brightrock 4 months ago I am getting dubel deduction on my acount ever 2 months.</p> <p> </p> <p>The is highly unexeptible and I wont recomend anyone to consider them as a personal life insurer.</p>
Dear Karel
I'm so sorry about the incorrect debiting of your account. I agree with you that it's unacceptable for your account to be debited after having cancelled your policy with us. We'll investigate what went wrong and be in touch urgently to set the matter to rights.
Kind regards,
Amanda @BrightRock
Dear Karel
I'm so sorry about the incorrect debiting of your account. I agree with you that it's unacceptable for your account to be debited after having cancelled your policy with us. We'll investigate what went wrong and be in touch urgently to set the matter to rights.
Kind regards,
Amanda @BrightRock
Hi Karel
We have investigated the problem and spoken with your financial adviser, who will be in touch to give you feedback. We'll also keep following up from our side too to make sure your complaint is resolved. Thanks again for bringing it to our attention.
Kind regards,
Amanda @ BrightRock
Hi Karel
We have investigated the problem and spoken with your financial adviser, who will be in touch to give you feedback. We'll also keep following up from our side too to make sure your complaint is resolved. Thanks again for bringing it to our attention.
Kind regards,
Amanda @ BrightRock