NK
Nothando K
1 reviews | Active since Dec 2020
16 Feb 2022, 09:02
Change of details
I asked for beneficiary details to be changed on my policy, until today I have not received any updated documents, nor confirmation that it has been done When I call the call centre no one ever picks up I feel I'm investing my money in the wrong service provider They can't take care of their clients at all
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Replies (2)0
Replies (2)
BrightRock's replyOfficial
16 Feb 2022, 09:31Good day Nothando,
We are sorry to hear you have had a negative experience. Please kindly provide us with your policy number and ID number so that our client service team may assist further and be in touch with you.
Kind regards,
The BrightRock Team
We are sorry to hear you have had a negative experience. Please kindly provide us with your policy number and ID number so that our client service team may assist further and be in touch with you.
Kind regards,
The BrightRock Team
BrightRock's reply16 Feb 2022, 09:31
Official
Good day Nothando,
We are sorry to hear you have had a negative experience. Please kindly provide us with your policy number and ID number so that our client service team may assist further and be in touch with you.
Kind regards,
The BrightRock Team
We are sorry to hear you have had a negative experience. Please kindly provide us with your policy number and ID number so that our client service team may assist further and be in touch with you.
Kind regards,
The BrightRock Team
BrightRock's replyOfficial
16 Feb 2022, 12:11Good day Nothando,
Beneficiary details were updated and confirmation was issued in June 2021 June, and you have confirmed that you received the email and the beneficiaries are correct.
Kind regards,
The BrightRock Team
Beneficiary details were updated and confirmation was issued in June 2021 June, and you have confirmed that you received the email and the beneficiaries are correct.
Kind regards,
The BrightRock Team
BrightRock's reply16 Feb 2022, 12:11
Official
Good day Nothando,
Beneficiary details were updated and confirmation was issued in June 2021 June, and you have confirmed that you received the email and the beneficiaries are correct.
Kind regards,
The BrightRock Team
Beneficiary details were updated and confirmation was issued in June 2021 June, and you have confirmed that you received the email and the beneficiaries are correct.
Kind regards,
The BrightRock Team