TM
Trenton M
1 reviews | Active since Jan 2024
17 Jan 2024, 19:41
Brightrock's bad service
Worst customer service. They never get back to you. I have been waiting almost a year now for them to come do a 2nd nicotine test, so my premiums can come down. Still nothing, not even an email
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Replies (2)0
Replies (2)
BrightRock's replyOfficial
18 Jan 2024, 08:59Dear Trenton M
Thank you for letting us know about the long wait you have experienced. We will investigate and ask someone to be in touch with you as soon as possible.
Kind regards
The BrightRock team
Thank you for letting us know about the long wait you have experienced. We will investigate and ask someone to be in touch with you as soon as possible.
Kind regards
The BrightRock team
BrightRock's reply18 Jan 2024, 08:59
Official
Dear Trenton M
Thank you for letting us know about the long wait you have experienced. We will investigate and ask someone to be in touch with you as soon as possible.
Kind regards
The BrightRock team
Thank you for letting us know about the long wait you have experienced. We will investigate and ask someone to be in touch with you as soon as possible.
Kind regards
The BrightRock team
BrightRock's replyOfficial
19 Jan 2024, 12:44Dear Trenton
We have arranged for a consultant to be in urgent touch with you to assist you and will follow up to ensure you've received feedback.
Kind regards
The BrightRock team
We have arranged for a consultant to be in urgent touch with you to assist you and will follow up to ensure you've received feedback.
Kind regards
The BrightRock team
BrightRock's reply19 Jan 2024, 12:44
Official
Dear Trenton
We have arranged for a consultant to be in urgent touch with you to assist you and will follow up to ensure you've received feedback.
Kind regards
The BrightRock team
We have arranged for a consultant to be in urgent touch with you to assist you and will follow up to ensure you've received feedback.
Kind regards
The BrightRock team