BrightRock not so BRIGHT

The worst ever experience. Had a heart condition and still waiting five months later to get my dread disease cover to pay. I moved from my previous cover to brightrock in January 2025. Unfortunately 16 months later had a cardiac condition and had to claim. My medical history from more than 5 years had been gone into which had nothing to do with my heart. I also was told that the policy is not 24 months and that’s the issue. If I knew this I would have told my heart to hold on for after 24 months but again unfortunately this was not in my control. I really regret the move from my other cover and actually this was meant to be easy but has caused me more distress and discomfort more than anything. If I could put brightrock at a minus 100 stars I would. Shame on you. We take these covers out to help and benefit us in difficult times but the distress is more than anything else.