BRIGHTROCK BAD SERVICE

I have changed from Momentum to BrightRock years ago. Unfortunately I have been diagnosed with a Rare and Unknown condition. BrightRock, declined my first claim, as they indicated I am not deaf enough. I left it alone. Condition just kept worsening over the last few years. I received two payouts from them due to operation and sight problem. I claimed long after procedure as I haf to recover first. They payed from additional expense as these are small amounts. My condition is Permanent and will just worsen as the time goes by. Had another operation ( more than one) but advised I claim too many times... Submitted Doctors reports in numerous quantities, CT Scans , medical aid procedures paid for to show how many incidents. Was quite rude to BrightRock as I am suffering from depression due to this. I am also in Disability from company, so salary cut. This from March 2021 till Feb 2023... copied BrightRock ons reports and findings. The claims department advised finalisation will be 02.02.22. Till today 04.03.22 NO OUTCOME OR RESPONSE. Can now only assume I will be declined again so BrightRock can save the money... So sorry I moved to this company!