BS
Bianca S

1 reviews | Active since Sept 2021

05 Sept 2021, 23:58

Bad service

Me and my husband is trying to get hold of some one in cape Town whome is dealing with our polisies as for every time the person is not working for them no more.

We need assistance with a claim and call center just say send mail to service at Brightrocks. Ja well no one is getting back. So I need some one to get in to contact with us if there is still a bright rock. Not to get to the fact we never get statements of any correspondence.

Regards Bianca

0
Replies (2)
BrightRock
BrightRock's reply06 Sept 2021, 07:56
Official
HI Bianca, please note our contact details are as follows: *** or ***. We have forwarded your request and one of our team members will be in contact with you. Kind regards, The BrightRock Team 
BrightRock
BrightRock's reply07 Sept 2021, 09:31
Official
Hi Bianca, we have been advised that you have been contacted by your adviser, and that you have received your claim forms. Your email address will be updated in our system. Please keep in contact with your adviser. Kind regards,  The BrightRock Team