Zero Customer Service, Deceptive Company

I issued one star because I had to make a selection, otherwise it's a negative number from me. Do not buy from this company if you value your hard earned cash. Firstly, they took 3 days to issue me with a code to access the e-book I bought. I could not access the platform which you are forced to use in order to download the book from my Macbook. They refused to give me a refund even though I could not access the actual e-book! If you enjoy supporting decent companies who care about customer service, do not bother with this one.